Home/AS/AS 8018.2-2004 “AS/NZS 4641:2007” has been added to your cart. View cart 🔍Purchase the full subscription package now and enjoy a 40% discount, along with free updates for future editions. AS 8018.2-2004$149.01 ICT service management, Part 2: Code of practice for service management AS 8018.2-2004 quantity Add to cart PDF Format Searchable Printable Preview Now Description Edition Details Additional information Preview PDF Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools. Content history AS ISO/IEC 20000.2-2007 [Superseded] BS 15000-2:2003 BS 15000-2-2003 Please select a variation to view its description. Published 01/01/2004 Pages 24 Please select a variation to view its pdf. Related products AS 1189.7-1982 $100.10 Add to cart AS/NZS 4641:2007 $149.01 Add to cart AS/NZS 1462.8:2008 $63.00 Add to cart AS (E)D641-1941 $87.96 Add to cart
Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools. Content history AS ISO/IEC 20000.2-2007 [Superseded] BS 15000-2:2003 BS 15000-2-2003 Please select a variation to view its description. Published 01/01/2004 Pages 24 Please select a variation to view its pdf.