SA/SNZ TR ISO/IEC 20000.5:2014

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Information technology — Service management, Part 5: Exemplar implementation plan for ISO/IEC 20000-1

Adopts ISO/IEC 20000-5:2013, which provides an approach to implement an SMS that can fulfil the requirements of AS ISO/IEC 20000.1. It includes a generic, three-phased plan to manage implementation activities.

Table of contents
Cited references in this standard
Content history
DR SA/SNZ TR ISO/IEC 20000.5:2014

Please select a variation to view its description.

Published

22/08/2014

Pages

41

Please select a variation to view its pdf.

SA/SNZ TR ISO/IEC 20000.5:2014
$170.80