AS/NZS ISO/IEC 25020:2022 identically adopts ISO/IEC 25020:2019, which provides a framework for developing quality measurement. It covers the quality measurement reference model and relationships among different types of quality measures. It also gives guidelines for selecting quality measures, constructing quality measures, planning and performing measurements, and the application of measurement results.
Table of contents
Header
About this publication
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Abbreviated terms
5 Conformance
6 Quality measurement
6.1 Quality measurement reference model
6.2 Different QMs and their relationships
6.3 Selecting QMs
6.4 Constructing QMs
6.4.1 Identify QMs needed to be constructed
6.4.2 Description of the QM
6.4.3 Definitions of the QMEs
6.5 Plan and perform measurement
6.6 Application of the measurement results
Annex A
A.1 Criteria for selecting QMs and QMEs
A.2 Issues affecting the reliability of measurement and the validity of QMs
A.2.1 Issues affecting the reliability of measurement
A.2.2 Issues affecting the validity of QMs
Annex B
B.1 Assessing the validity of QMs
B.1.1 General
B.1.2 Content validity
B.1.3 Construct validity
B.1.4 Correlation
B.1.5 Order preserving relationship over time
B.1.6 Order preserving relationship across products
