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AS/NZS ISO/IEC 19796.3:2013
$177.61
Information technology – Learning, education and training – Quality management, assurance and metrics, Part 3: Reference methods and metrics
Adopts ISO/IEC 19796-3:2009, which extends the reference framework for the description of quality approaches (RFDQ) defined in AS/NZS ISO/IEC 19796-1 by providing a harmonized description of the methods and metrics required to implement quality management and quality assurance systems for stakeholders designing, developing or utilizing information technology systems used for learning, education and training.
Table of contents
Header
About this publication
Preface
Introduction
1 Scope
2 Conformance
3 Normative references
4 Terms and definitions
5 Mapping quality approaches
5.1 Quality approaches and ISO/IEC 19796 series
5.2 Practical guideline for quality approaches
6 Quality management / assurance activity model
7 Reference model for quality methods
7.1 Categories
7.2 Elements
8 Reference model for quality metrics
8.1 Categories
8.2 Elements
9 Collection of methods and metrics
9.1 Collection of methods
9.2 Collection of metrics
Annex A
A.1 Introduction
A.2 Example from AEN Japan
A.3 Example from KERIS
Annex B
B.1 Introduction
B.2 Example from AEN Japan
B.3 Example from KERIS
Bibliography
Cited references in this standard
Content history
[Current]
AS/NZS ISO/IEC 19796.3:2013 REC:2024
DR AS/NZS ISO/IEC 19796.3
Please select a variation to view its description.
| Published | 13/05/2013 |
|---|---|
| Pages | 39 |
Please select a variation to view its pdf.
