Adopts ISO/IEC 15504-5:2012 to provide an example of a Process Assessment Model for use in performing a conformant assessment in accordance with the requirements of AS/NZS ISO/IEC 15504.2.
Table of contents
Header
About this publication
Preface
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Overview of the exemplar Process Assessment Model
4.1 Introduction
4.2 Structure of the exemplar Process Assessment Model
4.2.1 Processes
4.2.1.1 System Life Cycle Processes Category
4.2.1.2 Software Life Cycle Processes Category
4.2.2 Process dimension
4.2.3 Capability dimension
4.3 Assessment Indicators
4.3.1 Process Capability Indicators
4.3.2 Process Performance Indicators
4.4 Measuring process capability
5 The process dimension and process performance indicators (level 1)
5.1 Agreement Processes group (AGR)
5.1.1 AGR.1 Acquisition Process
5.1.2 AGR.1A Acquisition preparation (subprocess)
5.1.3 AGR.1B Supplier selection (subprocess)
5.1.4 AGR.1C Agreement monitoring (subprocess)
5.1.5 AGR.1D Acquirer acceptance (subprocess)
5.1.6 AGR.2 Supply
5.1.7 AGR.2A Supplier tendering (subprocess)
5.1.8 AGR.2B Contract agreement (subprocess)
5.1.9 AGR.2C Product/service delivery and support (subprocess)
5.1.10 AGR.3 Contract change management
5.2 Organizational Project-Enabling Processes group (ORG)
5.2.1 ORG.1 Life cycle model management
5.2.2 ORG.1A Process establishment (subprocess)
5.2.3 ORG.1B Process assessment (subprocess)
5.2.4 ORG.1C Process improvement (subprocess)
5.2.5 ORG.2 Infrastructure management
5.2.6 ORG.3 Project portfolio management
5.2.7 ORG.4 Human resource management
5.2.8 ORG.4A Skill development (subprocess)
5.2.9 ORG.4B Skill acquisition and provision (subprocess)
5.2.10 ORG.4C Knowledge management (subprocess)
5.2.11 ORG.5 Quality management
5.2.12 ORG.6 Organizational alignment
5.2.13 ORG.7 Organization management
5.3 Project Processes group (PRO)
5.3.1 PRO.1 Project planning
5.3.2 PRO.2 Project assessment and control
5.3.3 PRO.3 Decision management
5.3.4 PRO.4 Risk management
5.3.5 PRO.5 Configuration management
5.3.6 PRO.6 Information Management
5.3.7 PRO.7 Measurement
5.4 Technical Processes group (ENG)
5.4.1 ENG.1 Stakeholder requirements definition
5.4.2 ENG.2 System requirements analysis
5.4.3 ENG.3 System architectural design
5.4.4 ENG.4 Software implementation
5.4.5 ENG.5 System integration
5.4.6 ENG.6 System qualification testing
5.4.7 ENG.7 Software installation
5.4.8 ENG.8 Software acceptance support
5.4.9 ENG.9 Software operation
5.4.10 ENG.9A Operational use (subprocess)
5.4.11 ENG.9B Customer support (subprocess)
5.4.12 ENG.10 Software maintenance
5.4.13 ENG.11 Software disposal
5.5 Software Implementation Processes group (DEV)
5.5.1 DEV.1 Software requirements analysis
5.5.2 DEV.2 Software architectural design
5.5.3 DEV.3 Software detailed design
5.5.4 DEV.4 Software construction
5.5.5 DEV.5 Software integration
5.5.6 DEV.6 Software qualification testing
5.6 Software Support Processes group (SUP)
5.6.1 SUP.1 Software documentation management
5.6.2 SUP.2 Software configuration management
5.6.3 SUP.3 Software quality assurance
5.6.4 SUP.4 Software verification
5.6.5 SUP.5 Software validation
5.6.6 SUP.6 Software review
5.6.7 SUP.7 Software audit
5.6.8 SUP.8 Software problem resolution
5.7 Software Reuse Processes group (REU)
5.7.1 REU.1 Domain engineering
5.7.2 REU.2 Reuse asset management
5.7.3 REU.3 Reuse program management
6 Process capability indicators (level 1 to 5)
6.1 Level 1: Performed process
6.1.1 PA 1.1 Process performance attribute.
6.1.1.1 Generic Practices for PA 1.1
6.1.1.2 Generic Resources for PA 1.1
6.1.1.3 Generic Work Products for PA 1.1
6.2 Level 2: Managed process
6.2.1 PA 2.1 Performance management attribute
6.2.1.1 Generic Practices for PA 2.1
6.2.1.2 Generic Resources for PA 2.1
6.2.1.3 Generic Work Products for PA 2.1
6.2.2 PA 2.2 Work product management attribute
6.2.2.1 Generic Practices for PA 2.2
6.2.2.2 Generic Resources for PA 2.2
6.2.2.3 Generic Work Products for PA 2.2
6.3 Level 3: Established process
6.3.1 PA 3.1 Process definition attribute
6.3.1.1 Generic Practices for PA 3.1
6.3.1.2 Generic Resources for PA 3.1
6.3.1.3 Generic Work Products for PA 3.1
6.3.2 PA 3.2 Process deployment attribute
6.3.2.1 Generic Practices for PA 3.2
6.3.2.2 Generic Resources for PA 3.2
6.3.2.3 Generic Work Products for PA 3.2
6.4 Level 4: Predictable process
6.4.1 PA 4.1 Process measurement attribute
6.4.1.1 Generic Practices for PA 4.1
6.4.1.2 Generic Resources for PA 4.1
6.4.1.3 Generic Work Products for PA 4.1
6.4.2 PA 4.2 Process control attribute
6.4.2.1 Generic Practices for PA 4.2
6.4.2.2 Generic Resources for PA 4.2
6.4.2.3 Generic Work Products for PA 4.2
6.5 Level 5: Optimizing process
6.5.1 PA 5.1 Process innovation attribute
6.5.1.1 Generic Practices for PA 5.1
6.5.1.2 Generic Resources for PA 5.1
6.5.1.3 Generic Work Products for PA 5.1
6.5.2 PA 5.2 Process optimization attribute
6.5.2.1 Generic Practices of PA 5.2
6.5.2.2 Generic Resources for PA 5.2
6.5.2.3 Generic Work Products for PA 5.2
6.6 Related Processes for Process Attributes
Annex A
A.1 Introduction
A.2 Requirements for Process Assessment Models (from ISO/IEC 15504-2)
A.2.1 Introduction
A.2.2 Process Assessment Model scope
A.2.3 Process Assessment Model elements and indicators
A.2.4 Mapping Process Assessment Models to Process Reference Models
A.2.5 Expression of assessment results
Annex B
B.1 Generic Work products
B.2 Generic and specific work products
Annex C
C.1 Assessment indicators identification
C.1.1 Base practices
C.1.2 Generic practices
C.2 Adaptation of the exemplar process assessment model
C.2.1 Adding to or removing processes from the process dimension
C.2.2 Identifying process performance indicators for a new process
C.2.2.1 Base practices
C.2.2.2 Work products
Annex D
D.1 Supplementary processes
D.1.1 QNT.1 Quantitative process improvement
D.1.2 QNT.2 Quantitative performance management
D.1.3 SUP.9 Software change request management
D.1.4 AGR.2D Product release (subprocess)
D.1.5 AGR.2E Product/service acceptance support (subprocess)
