Specifies requirements for a MSR where an organization needs to demonstrate its ability to create and control records from its business activities for as long as they are required. It addresses the development and implementation of a records policy and objectives and gives information on measuring and monitoring performance.
Table of contents
Header
About this publication
Preface
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
4.1 Understanding of the organization and its context
4.2 Business, legal and other requirements
4.3 Defining the scope of the MSR
5 Leadership
5.1 Management commitment
5.2 Policy
5.3 Organizational roles, responsibilities and authorities
5.3.1 General
5.3.2 Management responsibilities
5.3.3 Operational responsibilities
6 Planning
6.1 Actions to address risks and opportunities
6.2 Records objectives and plans to achieve them
7 Support
7.1 Resources
7.2 Competence
7.3 Awareness and training
7.4 Communication
7.5 Documentation
7.5.1 General
7.5.2 Control of documentation
8 Operation
8.1 Operational planning and control
8.2 Design of records processes
8.3 Implementation of records systems
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
