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AS ISO/IEC 30105.2: 05/15/2017 Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 2: Process assessment model (PAM)

AS ISO/IEC 30105.2: 05/15/2017 Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 2: Process assessment model (PAM)

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Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 2: Process assessment model (PAM) 05/15/2017

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ISBN(s): 9781760357368

Adopts ISO/IEC 30105-2:2016, which serves as a process assessment model for organizations providing ITES-BPO services that conform to the requirements of ISO/IEC 33004 and supports the performance assessment by providing indicators for the interpretation of the process purposes and outcomes, as defined in ISO/IEC 24774, and the process attributes, as defined in ISO/IEC 33020.

Attributes

Edition 1st
Published 05/15/2017
ISBN(s) 9781760357368
Number of Pages 115
File Size 1 file, 3.6 MB
Product Code(s) 10157809, 10157801, 10157823
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