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AS ISO/IEC 25066:2019
$177.61
Systems and software engineering — Systems and software Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for Usability — Evaluation Report
The objective of this Standard is to describe the Common Industry Format (CIF) for reporting usability evaluations. It provides a classification of evaluation approaches and the specifications for the content items (content elements) to be included in an evaluation report based on the selected evaluation approach(es).
Table of contents
Header
About this publication
Preface
Foreword
Introduction
1 Scope
2 Conformance
3 Terms and definitions
4 Purpose and types of usability evaluations
4.1 Purpose of an evaluation
4.2 Types of usability evaluations
4.3 Assessing conformity of the object of evaluation against specified criteria
5 Content elements of usability evaluation reports
5.1 Selecting content elements
5.2 Description of the content elements for each type of evaluation
5.2.1 Executive summary (if used)
5.2.2 Description of the object of evaluation
5.2.3 Purpose of the evaluation
5.2.4 Method
5.2.4.1 General
5.2.4.2 Evaluators/participants
5.2.4.3 Tasks (if used in the evaluation)
5.2.4.4 Evaluation environment
5.2.5 Procedure
5.2.5.1 Design of the evaluation
5.2.5.2 Data to be collected
5.2.6 Results
5.2.6.1 Data analysis
5.2.6.2 Presentation of the results
5.2.7 Interpretation of results and recommendations
5.2.8 Additional content for conformity assessment (as part of a usability evaluation report)
Annex A
Annex B
B.1 General
B.2 rentmytruck website usability test report
B.2.1 Executive summary66 Conforms to Table 3 for observing user behaviour and user survey.
B.3 Findings77 Conforms to Tables 13 and 14 for observing user behaviour and user survey.
B.3.1 General
B.3.1.1 Positive usability findings
B.3.1.2 Usability problem
B.3.2 Rent a Truck
B.3.2.1 Positive usability finding
B.3.2.2 Usability problem
B.3.3 Insurance
B.3.3.1 Positive usability finding
B.3.3.2 Usability problem
B.4 Description of the object of evaluation88 Conforms to Table 4 for observing user behaviour and user survey.
B.5 Purpose of the evaluation99 Conforms to Table 5 for observing user behaviour and user survey.
B.6 Evaluation method
B.6.1 Overview of the evaluation method1010 Conforms to Tables 6 and 7 for observing user behaviour and user survey.
B.6.1.1 General
B.6.1.2 Methodological basis
B.6.1.3 Test sessions
B.6.1.4 Target group for the system
B.6.1.5 Recruitment of users
B.6.2 Usability test script1111 Conforms to Tables 8 and 10 for observing user behaviour and user survey.
B.6.2.1 Briefing
B.6.2.2 General instructions given to the users
B.6.2.3 Test tasks
B.6.2.4 Task completion
B.6.2.5 Post-session questions
B.7 Findings for each test participant1212 Conforms to Table 12 for observing user behaviour and user survey.
