AS ISO 25551:2024 identically adopts ISO 25551:2021, which specifies requirements and provides guidelines for an organizational program for working carers providing care to adult care recipients and long-term childcare recipients
Table of contents
Header
About this publication
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Principles
4.1 General
4.2 Guiding principles
5 Carer-inclusive program
5.1 General
5.2 Top management commitment, support, and leadership
5.3 Worker consultation and participation
5.4 Carer-inclusive organization policy
5.5 Regulatory and other requirements
5.6 Social responsibility
5.7 Review of internal practices and available supports
5.8 Identify gaps and barriers
5.9 Objectives and targets
5.10 Confidential disclosure of working carers
5.11 Awareness, competence, and training
5.11.1 General
5.11.2 Training
5.12 Communication of available services
5.13 Carer culture
5.14 Actions by organizations to provide necessary supports for working carers
5.14.1 General
5.14.2 Suggested actions
5.15 Response to unplanned or emergency caregiving situations
5.16 Monitoring and measurement
5.16.1 General
5.16.2 Documentation
6 Management review and continual improvement
6.1 Review process
6.1.1 General
6.1.2 Review input
6.1.3 Review output
6.2 Continual improvement
Annex A
A.1 Need for a sex/gender lens
A.2 Sample assessment checklist of workforce profile
