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AS ISO 10667.2:2019
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Assessment service delivery — Procedures and methods to assess people in work and organizational settings, Part 2: Requirements for service providers
The objective of this Standard is to establish requirements and guidance for the service provider in working with a client to carry out the assessment of an individual, group or organization for work-related purposes and to deliver quality assessment services.
Table of contents
Header
About this publication
Preface
Foreword
Introduction
1 Scope
2 Terms and definitions
3 Agreement procedure
3.1 Agreement
3.2 Service provider responsibilities
3.3 Relationship between the service provider and client
3.4 Assurance of service provider competence
3.4.1 General
3.4.2 Competence and training
3.5 Anticipating outcomes and consequences
3.6 Supplementary research activities
4 Pre-assessment procedures
4.1 Identification of assessment needs
4.2 Assessment services recommendations
4.3 Assessment services agreement
5 Assessment delivery
5.1 Steps
5.2 Assessment delivery — Planning the assessment
5.2.1 Assessment plan
5.2.2 Security
5.2.3 Assessment participants’ rights
5.2.4 Assessment participants’ data protection
5.2.4.1
5.2.4.2
5.2.5 Specifying feedback
5.3 Assessment delivery — Informing assessment participants
5.3.1 Provision of information
5.3.2 Enabling assessment participants to prepare for the assessment
5.3.3 Informed consent
5.3.4 Confidentiality and anonymity
5.4 Assessment delivery — Conducting the assessment
5.5 Assessment delivery — Interpreting and using results
5.6 Assessment delivery — Preparing and providing reports
5.6.1 Preparing reports
5.6.2 Providing reports
5.7 Assessment delivery — Providing feedback
5.8 Assessment delivery — Evaluating the assessment
5.8.1 Ongoing monitoring of the assessment
5.8.2 Periodically reviewing the assessment
6 Post-assessment review
Annex A
A.1 General
A.2 Assessment participants’ rights
A.3 Assessment participants’ responsibilities
Annex B
B.1 Documentation of assessment methods and procedures
B.2 Objectivity of assessment methods and procedures during implementation
B.3 Validity
B.4 Reliability
B.5 Fairness
B.6 Periodic checks for adequacy
Annex C
Annex D
Bibliography
Cited references in this standard
Please select a variation to view its description.
| Published | 06/12/2019 |
|---|---|
| Pages | 22 |
Please select a variation to view its pdf.
