AS ISO 10002-2006

$125.14

Customer satisfaction — Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)

Adopts ISO 10002:2004 to provide guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.

Content history

[Available Superseded]

[Superseded]

[Superseded]

Please select a variation to view its description.

Published

05/04/2006

Pages

23

Please select a variation to view its pdf.

AS ISO 10002-2006
$125.14