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AS ISO 10002: 04/05/2006 Customer satisfaction – Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)

AS ISO 10002: 04/05/2006 Customer satisfaction – Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)

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Customer satisfaction – Guidelines for complaints handling in organizations (ISO 10002:2004, MOD) 04/05/2006

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ISBN(s): 0733773117

Adopts ISO 10002:2004 to provide guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.

Attributes

Edition 2nd
Published 04/05/2006
ISBN(s) 0733773117
Number of Pages 23
File Size 1 file, 390 KB
Product Code(s) 10158529, 10158503, 10158519
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