Home/AS/AS 8018.2-2004 🔍Purchase the full subscription package now and enjoy a 40% discount, along with free updates for future editions. AS 8018.2-2004$149.01 ICT service management, Part 2: Code of practice for service management AS 8018.2-2004 quantity Add to cart PDF Format Searchable Printable Preview Now Description Edition Details Additional information Preview PDF Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools. Content history AS ISO/IEC 20000.2-2007 [Superseded] BS 15000-2:2003 BS 15000-2-2003 Please select a variation to view its description. Published 01/01/2004 Pages 24 Please select a variation to view its pdf. Related products AS 60204.11-2006 $218.58 Add to cart AS 1716-1991 $213.50 Add to cart AS 1714-1990 $119.20 Add to cart AS 1602-1974 $70.15 Add to cart
Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools. Content history AS ISO/IEC 20000.2-2007 [Superseded] BS 15000-2:2003 BS 15000-2-2003 Please select a variation to view its description. Published 01/01/2004 Pages 24 Please select a variation to view its pdf.
