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AS 5403:2025
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Guidelines for applying human resource metrics
AS 5403:2025 provides guidance for human resource (HR) professionals, managers, and organization owners to apply HR metrics documented in human resource management standards (AS ISO 30400 series) in their organization
Table of contents
Header
About this publication
Preface
Introduction
1 Scope and general
1.1 Scope
1.2 Application
1.3 Normative references
1.4 Terms and definitions
2 Defining metrics types
2.1 Metric structure
2.2 Setting metrics targets
2.3 The importance of comparative data
2.4 Understanding critical positions
2.5 Specifics over summaries: The importance of detail in data
3 Workforce lifecycle (organizational perspective)
3.1 Workforce activity flow
3.2 Workforce lifecycle example
4 Current data points and metrics
4.1 Current data points
4.2 Learning and development metrics
4.3 Employee engagement
5 Common workforce issues — Case studies
5.1 General
5.2 Case study 1 — Call centre issues and analysis
5.2.1 Scenario
5.2.2 Issue
5.2.3 Approach
5.2.4 Recommendation
5.2.5 Outcomes
5.2.6 Review
5.3 Case study 2 — Turnover and performance issues and analysis
5.3.1 Scenario
5.3.2 Issue
5.3.3 Approach
5.3.4 Recommendation
5.3.5 Outcomes
5.3.6 Review
5.4 Case study 3 — Mining sector engagement score issues and analysis
5.4.1 Scenario
5.4.2 Issue
5.4.3 Approach
5.4.4 Recommendations
5.4.5 Outcome
5.4.6 Review
5.5 Case study 4 — Organizational performance, reporting and granularity issues and analysis
5.5.1 Scenario
5.5.2 Issue
5.5.3 Approach
5.5.4 Recommendations
5.5.5 Outcome
5.5.6 Review
5.6 Case study 5 — Common definitions issues and analysis
5.6.1 Scenario
5.6.2 Issue
5.6.3 Approach
5.6.4 Recommendation
5.6.5 Outcome
5.6.6 Review
5.7 Case study 6 — Workforce cost issues and analysis
5.7.1 Scenario
5.7.2 Issue
5.7.3 Approach
5.7.4 Recommendation
5.7.5 Outcome
5.7.6 Review
5.8 Case study 7 — Home care organization issues and analysis
5.8.1 Scenario
5.8.2 Issue
5.8.3 Approach
5.8.4 Recommendations
5.8.5 Outcome
5.8.6 Review
5.9 Case study 8 — Profit per employee and staff engagement issues and analysis
5.9.1 Scenario
5.9.2 Issue
5.9.3 Approach
5.9.4 Recommendation
5.9.5 Outcome
5.9.6 Review
6 Linking functions, data and metrics
6.1 Australian human resource standards — Productivity
6.2 AS ISO 30400, Vocabulary
6.3 AS 5329, Workforce data quality
6.4 AS ISO 30414, Human capital reporting for internal and external stakeholders
6.5 ISO human resource metrics technical specifications
6.6 Impacting workforce and organizational outcomes
6.7 Where to begin
Appendix A
Bibliography
Cited references in this standard
Content history
DR AS 5403:2024
Please select a variation to view its description.
| Published | 06/06/2025 |
|---|---|
| Pages | 29 |
Please select a variation to view its pdf.
