This Standard presents performance based requirements for personal response systems which may be installed in private dwellings or residential care facilities.
Table of contents
Header
About this publication
PREFACE
1 SCOPE AND GENERAL
1.1 SCOPE
1.2 APPLICATION
1.3 NEW DESIGN AND INNOVATIONS
1.4 REFERENCED DOCUMENTS
1.5 DEFINITIONS
2 PLANNING
2.1 GENERAL
2.2 CONSULTATION
2.2.1 General
2.2.2 Residential-based facilities
2.2.3 Individual user
2.3 SELECTION OF OPTIONS
3 TECHNICAL PERFORMANCE REQUIREMENTS
3.1 GENERAL
3.1.1 Mandatory requirements
3.1.2 Optional features
3.2 REGULATIONS
3.3 ELECTROMAGNETIC CONFORMANCE (EMC) COMPATIBILITY AND PROTECTION
3.3.1 Emission
3.3.2 Immunity
3.4 ENVIRONMENT
3.5 ADDITIONAL DESIGN CONSIDERATIONS
3.6 WIRING
3.7 TRIGGER DEVICES
3.7.1 General
3.7.2 Range of radio trigger devices
3.7.3 Portable personal trigger devices
3.7.4 Fixed personal trigger devices
3.8 MONITORING PERSONAL ACTIVITY AND ACCESS CONTROL (OPTIONAL)
3.8.1 Personal activity
3.8.1.1 Predetermined activity
3.8.1.2 Predetermined boundaries
3.8.2 Access control
3.9 ENVIRONMENTAL MONITORS
3.10 THE LOCAL UNIT
3.10.1 General
3.10.2 Lightning protection
3.10.3 Receiver design
3.10.4 Audible alarms
3.10.5 Recognition of trigger signals
3.10.6 Pre-alarm conditions
3.10.7 Reassurance
3.10.8 Confirmation
3.10.9 Clear down/reset
3.10.10 Local unit condition indication
3.10.11 Voice-to-voice
3.10.12 Privacy
3.11 THE LONG-RANGE COMMUNICATIONS LINK
3.11.1 General
3.11.2 Communications redundancy
3.11.3 Network redundancy
3.12 LOCAL UNIT TO CENTRAL EQUIPMENT SIGNALLING
3.13 THE CENTRAL MONITORING FACILITY
3.13.1 General
3.13.2 Alarm acknowledgment
3.14 CALL LOCKOUT
3.15 REMOTE BACKUP FACILITY
3.16 DATA INTEGRITY
4 MAINS POWER AND BATTERY SYSTEMS
4.1 LOCAL UNITS
4.1.1 General
4.1.2 Performance
4.1.3 Operation on mains supply
4.1.4 Mains supply isolation
4.1.5 Charger design
4.1.6 Charger rating
4.1.7 Mains power failure
4.1.8 Automatic battery testing
4.1.9 Battery capacity
4.2 BATTERY-POWERED TRIGGER DEVICES
4.2.1 General
4.2.2 Performance
4.2.3 Battery testing
4.3 CENTRAL MONITORING FACILITY
4.4 BATTERY REQUIREMENTS
4.5 BATTERY REPLACEMENT
4.5.1 General
4.5.2 Triggers
5 CENTRAL MONITORING FACILITY’S RESPONSIBILITIES AND PROCEDURES
5.1 CMF STAFF
5.1.1 Staff levels
5.1.2 Staff training
5.2 CMF RESPONSIBILITIES
5.2.1 Incoming calls
5.2.2 Emergency calls
5.2.3 Unidentified calls
5.2.3.1 General
5.2.3.2 Wrong number
5.2.3.3 Faulty unit
5.2.4 CMF user information
5.2.4.1 CMF without computerized facilities
5.2.4.2 CMF with computerized facilities
5.2.5 CMFs computer support
5.2.6 Malfunction of local equipment
5.2.7 Abnormal use
5.3 PROCEDURES
5.3.1 General
5.3.2 Procedure manual
5.3.3 Emergency procedures
5.4 RESPONSE TIME AND ACTIONS
5.5 DATA MANAGEMENT OF USER INFORMATION
5.5.1 General
5.5.2 Changing user information
5.6 INFORMATION TO BE PROVIDED TO THE USER
5.7 INFORMATION TO BE PROVIDED TO THE NOMINATED CONTACT(S)
